General information

General Booking Conditions

Check-In And Check-Out

• Half-board stays begin with dinner on the day of arrival and end with breakfast on the day of departure. Uneaten meals are not deducted from the cost of the stay.
• Check-in: from 2 pm onwards. If you wish to arrive in the morning and the room is not ready, you can leave your luggage in our store, park your car conveniently in our car park and take the whole day to enjoy your holiday in Val di Fassa.
• Check-out by 10:30 am. If you would like to use the room after this time, remember that you can request day use at Reception, where they will check its availability.
• Please notify us if you plan to arrive after 6 pm.

Day Use

• It is possible to request day use on the day of departure, which will allow you, at a cost of €70.00, to take advantage of the last day of your holiday, vacating the room at 4 pm. This service must be requested on site and will be granted only depending on availability.

Late Arrival Or Early Departure

• The cost of the entire booked stay will be charged, as provided for in European law.

Booking Confirmation

• The booking is considered to be confirmed when you receive written confirmation from us and the deposit of 20% of the total amount has been paid, with withdrawal from a credit card or to be sent by bank transfer to the current account in the name of:
  • Hotel LADINIA snc
  • Cassa Rurale Dolomiti di Fassa: IBAN IT 20 C 08140 35270 00000 4004150 – BIC CODE CCRTIT2T38A.

Cancellation Of A Booking

• Any cancellation must be made by email.
• In case of cancellation within 21 days from the date of arrival, the deposit will be frozen for a stay of equal or greater duration to be taken within the following 12 months.
• From 20 to 4 days before arrival, the deposit will be retained as compensation.
• From 3 days up to arrival, 100% of the amount of the booked stay will be charged.

Covid19 cancellation

• Any cancellation must be made by email.
• In case of cancellation within 4 days due to certified reasons related to Covid19, the paid amount will be converted into a Voucher, also transferable to other people, to be used for an equal period, within 12 months from the date of issue.
• From 3 days up to arrival, 100% of the amount of the booked stay will be charged.

Travel Insurance

• We would like to point out another protection option for your trip: private insurance that you can take out up to 48 hours from confirmation by clicking on this link StornoHotel.

Payment Methods

• The balance can be paid in cash within the limits of the law, bank cheque, debit or credit card (Visa and mastercard).